RainVac, a division of Vertex Worldwide, Inc., has been in business since
1992. The company has risen to its current position in the marketplace based on
one very important principle: customer service. Unlike most companies that deal
in the Rainbow Cleaning System, we are not a sales-based business. Rather, we
feel that the attention and training of our employees needs to be focused on
service to our customers.
The product can sell itself based on its
superior design and engineering. Our customers are what set us apart from the
rest. If they are happy with the service they receive, they will continue to
return. That is why we have become the largest Rainbow parts and service company
in the world.
Our technicians receive monthly training on every aspect
of every Rainbow model dating back to the 1950s. We keep up with factory
bulletins and updates to be sure that every repair we do—from the main unit to
the power nozzle—will utilize the latest and most updated technology before we
return the machine to the customer.